Frequently Asked Questions
Let us answer all your WordPress maintenance questions
FAQ
The first objective is to transfer your website from your previous host to our server. This can be complemented but don’t worry! All you need to do is provide with login credentials and we will take care of the rest.
Yes we will now be your new website host. This means we have full control over all site files and changes on your site.
In the unfortunate case that your site does go down, we have a system in place where your site is monitored 24/7 and we will be prompted and hopefully have the issue resolved before you even notice!
100% Yes! We pride ourselves on the security and reliability of our WordPress servers. If your website is compromised we will clean up any infected files for you at no extra cost to you.
Since we only host these site files you are free to choose any email provider you like! We also provide options where you can use provide us with DNS information and we can manage that or you can manage it. Flexibility is what we are known for.
We will NEVER fully control your DNS. Its important that clients understand how important that is, we will only ask for original logins (when we point to our servers) and from there you have full control of your domain.
Rest assured the site that we are hosting is 100% yours! We will NEVER try to hold your site files hostage like other companies and will provide the site files to you within 24 hours when requested! Our goal is to make hosting your site as simple and easy as possible.
Host your WordPress website with us for a Worry-Free Experience.
We offer a worry-free experience and ensure complete coverage with our daily backups. Rest assured, your important data is safe. Additionally, we provide the following services on EVERY SITE WE HOST, including the Standard package.
- Weekly Updates
- 24/7 Monitoring
- Hacked website solutions
- Daily Backups
- Performance Check
Questions about getting started? Contact us today.
Professional Maintenance Plan
Our PROFESSIONAL plan is great for small businesses or sites needing some custom work and updates each month.